ABOUT ESTÉE LAUDER COMPANIES

Estée Lauder Companies is a globally recognised luxury beauty group, with a diverse portfolio of brands operating across multiple international markets. With an extensive retail footprint across EMEA, the organisation focuses on delivering high-quality, technology-enabled customer experiences in-store.

To support its digital transformation, Estée Lauder Companies rolled out Oracle Xstore, a leading retail POS platform, across multiple regions to enhance operational efficiency and customer engagement.

90+ Contract Professionals

Supporting a global retail transformation

16 Specialists

Deployed across the EMEA Xstore programme

3 Key Regions

Global, UK & EMEA Delivery 

OVERVIEW

Industry: Luxury Retail
Region: EMEA
Project: Oracle Xstore rollout
Markets covered: Global / UK / EMEA
Total contractors delivered: 90+
EMEA Deployment Team: 16 Specialists

Estée Lauder Companies engaged Talent Locker to provide specialist resource for a large-scale Oracle Xstore rollout across EMEA.

The programme demanded scalable delivery capability and niche retail technology expertise, supporting a multi-country, multi-brand transformation across a complex retail landscape.

UNDERSTANDING THEIR NEEDS

The programme required access to specialist Oracle Xstore professionals with the capability to deliver across a complex, multi-country retail environment.

Key requirements included:

  • Deep expertise in Oracle Xstore and retail POS systems 
  • Experience delivering large-scale, multi-market implementations 
  • Flexible contract resource aligned to project milestones 
  • Rapid deployment across EMEA regions 
  • A scalable approach to support phased programme delivery 

Given the scale and complexity of the transformation, success depended on securing high-quality retail technology specialists who could operate effectively across diverse markets and brand environments.

IDENTIFYING THE CHALLENGES

The resourcing strategy was shaped by several key challenges:

  • Cross-Regional Delivery

Supporting multiple EMEA markets required adaptable consultants capable of operating across diverse environments.

  • Brand-Specific Requirements

A multi-brand landscape introduced varying operational and retail requirements, increasing delivery complexity.

  • Scarcity of Specialist Skills

Demand for professionals with Oracle Xstore and retail transformation experience is highly competitive and niche.

  • Dynamic Resourcing Needs

The client required a flexible, scalable workforce to align with programme milestones and rollout phases.

ESTÉE LAUDER'S OBJECTIVES

Deliver a successful Oracle Xstore rollout across EMEA 

Secure specialist retail technology and programme delivery talent 

Build a scalable, high-performing project team 

Align resource levels to phased rollout and delivery milestones 

Ensure consistent quality across multi-brand, multi-market environments

OUR BESPOKE ORACLE XSTORE STAFFING SOLUTION

Talent Locker partnered with Estée Lauder Companies to deliver a flexible, scalable resourcing solution aligned to the demands of a complex, multi-market retail transformation.

Roles Delivered

  • Retail Business Analysts
  • Project & Programme Managers
  • Technical Leads
  • Retail / POS Solution Architects
  • IT Retail Support Analysts

Delivery Impact

  • 16 specialist consultants deployed across the EMEA Oracle Xstore rollout 
  • 90+ contract professionals delivered globally across transformation programmes 

This approach ensured the programme was supported by high-quality, role-aligned specialists, enabling consistent delivery across multiple brands and regions.

DELIVERING ADDITIONAL VALUE


Talent Locker’s support extended beyond resourcing, delivering added value throughout the programme lifecycle, including:

  • Fast, coordinated deployment across EMEA regions 
  • Access to highly specialised Oracle Xstore and retail technology talent 
  • Scalable contractor mobilisation aligned to phased rollout delivery 
  • Expertise in navigating complex, multi-brand retail environments 
  • Streamlined onboarding to support efficient programme execution 

This enabled Estée Lauder Companies to deliver with consistency, agility, and confidence across a complex international rollout.

 

 

 

 

CLIENT TESTIMONIAL

“We worked closely with Talent Locker on a multi country, multi brand Oracle project. The team successfully sourced a team of 16 consultants, covering the EMEA region.

It is clear that Talent Locker are industry experts, working quickly and efficiently in line with our needs. I cannot recommend them highly enough to anyone in need of specialist project resource.”

Gary Farrow, Director EMEA Programme & Project Delivery