---
title: Estée Lauder Oracle Xstore Case Study | Retail Technology Recruitment
description: Discover how Talent Locker delivered 90+ contract professionals for Estée Lauder’s Oracle Xstore retail POS rollout across EMEA markets.
---

Estée Lauder Oracle Xstore Case Study | Retail Technology Recruitment

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# Case Study **Estée Lauder**

# ABOUT ESTÉE LAUDER COMPANIES

Estée Lauder Companies is a globally recognised luxury beauty group, with a diverse portfolio of brands operating across multiple international markets. With an extensive retail footprint across EMEA, the organisation focuses on delivering high-quality, technology-enabled customer experiences in-store.

To support its digital transformation, Estée Lauder Companies rolled out Oracle Xstore, a leading retail POS platform, across multiple regions to enhance operational efficiency and customer engagement.

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### 90+ Contract Professionals

Supporting a global retail transformation

### 16 Specialists

Deployed across the EMEA Xstore programme

### 3 Key Regions

Global, UK & EMEA Delivery 

## OVERVIEW

### **Industry:** Luxury Retail **Region:** EMEA **Project:** Oracle Xstore rollout **Markets covered:** Global / UK / EMEA **Total contractors delivered:** 90+ **EMEA Deployment Team:** 16 Specialists

Estée Lauder Companies engaged Talent Locker to provide specialist resource for a large-scale Oracle Xstore rollout across EMEA.

The programme demanded scalable delivery capability and niche retail technology expertise, supporting a multi-country, multi-brand transformation across a complex retail landscape.

## UNDERSTANDING THEIR NEEDS

### The programme required access to specialist Oracle Xstore professionals with the capability to deliver across a complex, multi-country retail environment.

### Key requirements included:

- Deep expertise in Oracle Xstore and retail POS systems
- Experience delivering large-scale, multi-market implementations
- Flexible contract resource aligned to project milestones
- Rapid deployment across EMEA regions
- A scalable approach to support phased programme delivery

Given the scale and complexity of the transformation, success depended on securing high-quality retail technology specialists who could operate effectively across diverse markets and brand environments.

### **IDENTIFYING THE CHALLENGES** The resourcing strategy was shaped by several key challenges:

- ### Cross-Regional Delivery

Supporting multiple EMEA markets required adaptable consultants capable of operating across diverse environments.

- ### Brand-Specific Requirements

A multi-brand landscape introduced varying operational and retail requirements, increasing delivery complexity.

- ### Scarcity of Specialist Skills

Demand for professionals with Oracle Xstore and retail transformation experience is highly competitive and niche.

- ### Dynamic Resourcing Needs

The client required a flexible, scalable workforce to align with programme milestones and rollout phases.

# **ESTÉE LAUDER'S OBJECTIVES**

Deliver a successful Oracle Xstore rollout across EMEA 

Secure specialist retail technology and programme delivery talent 

Build a scalable, high-performing project team 

Align resource levels to phased rollout and delivery milestones 

Ensure consistent quality across multi-brand, multi-market environments

## OUR BESPOKE ORACLE XSTORE STAFFING SOLUTION

### Talent Locker partnered with Estée Lauder Companies to deliver a flexible, scalable resourcing solution aligned to the demands of a complex, multi-market retail transformation.

### Roles Delivered

- Retail Business Analysts
- Project & Programme Managers
- Technical Leads
- Retail / POS Solution Architects
- IT Retail Support Analysts

### Delivery Impact

- 16 specialist consultants deployed across the EMEA Oracle Xstore rollout
- 90+ contract professionals delivered globally across transformation programmes

This approach ensured the programme was supported by high-quality, role-aligned specialists, enabling consistent delivery across multiple brands and regions.

## DELIVERING ADDITIONAL VALUE

### Talent Locker’s support extended beyond resourcing, delivering added value throughout the programme lifecycle, including:

- Fast, coordinated deployment across EMEA regions
- Access to highly specialised Oracle Xstore and retail technology talent
- Scalable contractor mobilisation aligned to phased rollout delivery
- Expertise in navigating complex, multi-brand retail environments
- Streamlined onboarding to support efficient programme execution

This enabled Estée Lauder Companies to deliver with consistency, agility, and confidence across a complex international rollout.

 

 

 

 

## CLIENT TESTIMONIAL

“We worked closely with Talent Locker on a multi country, multi brand Oracle project. The team successfully sourced a team of 16 consultants, covering the EMEA region.

It is clear that Talent Locker are industry experts, working quickly and efficiently in line with our needs. I cannot recommend them highly enough to anyone in need of specialist project resource.”

**Gary Farrow, Director EMEA Programme & Project Delivery**

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